Privacy Policy

Last updated: 19 July 2026

PeakBites is a pickup-only food app. Restaurants offer their three best-selling dishes at a discount during set time windows, and you collect your order yourself. Running that service needs a small amount of your data. This policy explains, in plain language, what we collect, why, and what we never do with it.

Who we are

PeakBites operates the PeakBites customer app, the PeakBites Kitchen restaurant app, and this website at peakbites.app. If anything in this policy is unclear, email us at support@peakbites.app and we will explain it.

What we collect

• Account information. When you create an account, we store the details needed to sign you in: your email address and password, or the identifier provided when you use Sign in with Apple or Google. Authentication is handled by Supabase, our infrastructure provider.
• Order history. The items you ordered, the price you paid, the restaurant, the order reference, and the pickup code. This is what powers order tracking, your history, and support if something goes wrong.
• Location, in-app only. The app uses your device location to show restaurants with live campaigns near you, on the map and in the list. Location is used only inside the app for this purpose.
• Device and session records. We keep records of the devices and sessions signed in to your account, along with login activity. These exist to protect your account — for example, so you can spot a sign-in that was not you.

What we do not collect

• Card numbers. Online payments are processed by Stripe. Your card details go directly to Stripe; PeakBites never stores card numbers.
• Advertising trackers. We do not use third-party advertising or ad tracking, in the apps or on this website. This website sets no tracking cookies.

How we use your information

We use your data to run PeakBites, and for nothing else:

• Signing you in and keeping your account secure.
• Showing you nearby restaurants with live peak-hour campaigns.
• Processing your orders: cart, checkout, payment (online via Stripe or cash on pickup), real-time order tracking, and your pickup code.
• Keeping your order history, favourites, promos, and wallet working.
• Responding when you contact support.

We do not sell personal data.

Who we share it with

• Supabase provides our infrastructure, including authentication and data storage.
• Stripe processes online payments. Stripe handles your card details; we never see or store them.
• The restaurant fulfilling your order sees what it needs to prepare and hand over your food: the items you ordered, the order reference, and your pickup code. Restaurants never see your payment details.

We do not share your data with advertisers, and we do not sell it to anyone.

Data retention and deleting your account

We keep your data while your account is active. Session and device records are kept for account security.

You can delete your account at any time in the app, under Profile → Settings. When you do, your past orders are anonymised: the records restaurants and we need for order history no longer identify you.

Your rights

You can always:

• Access the data we hold about you.
• Correct anything that is wrong.
• Delete your account and data, either in-app (Profile → Settings) or by asking us.

To exercise any of these, email support@peakbites.app.

Children

PeakBites is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child under 13 has created an account, contact us and we will remove it.

Changes to this policy

If we change this policy, we will update this page and the date at the top. Meaningful changes will be flagged clearly rather than made quietly.

Contact

Questions about privacy or your data: support@peakbites.app.